Blue River Tour

  We did the Mega Combo led by Ernesto and it was amazing! The tour is very affordable and you’re able to do five different activities on this beautiful Eco Resort.... read more Our tour guide Ernesto did every activity with us and gave us a tour of Liberia as well. We booked another tour to Coco Beach with Jenner and he was great as well. I highly recommend using Frank the Tank for any Costa Rican tours.

  We had Frank the great as our guide. We were 5 friend couples and had the tour to ourselves. Frank and the driver couldn't do enough to make our... read more travel fun and interesting. We stopped at the hot mud springs and had a ball. Frank...More

  We booked 3 tours & 3 transfers before our arrival with Jose at Breeze Private Residences. Upon arrival, we were told they must be paid in cash or there would... read more be a credit card service fee which could've been communicated in advance. Jose then dialed the catamaran company, turns out none of our tours were confirmed and we had to do last minute shuffling. Turns out there is no ride in a nice shuttle to the catamaran tour either, just a vague instruction to find your way to the ocean (rent a $45 golf cart) stand at a dock at 1:45pm and they will find you. Turns out, no one came for us and the employees of the other catamaran companies helped us call around to find out who was supposed to pick us up. The next day we took the Canopy Tour. Andre our driver drove us, but did not come back to pick us up. It became apparent we were the last guests there which sent the tour company scrambling to find a personal vehicle and driver to take us back to our resort. The zipline guy, who did not speak English, drove us back in his boss' car but he did not know where our resort was which made for an interesting time trying to translate. When I emailed Jose, he had an excuse that the ride back was pre-arranged and they were paid to do so. We actually had a fantastic tour guide for the beach tour, don't remember his name. It was strange though that he was taking pictures of my kids during surfing lessons and had a photographer friend also taking photos, but none of them were offered to us and to this day after several requests, we still do not have those photos, Why were they taking pictures of my minor children? Jose said he'd ask the tour guide to send them to me via WhatsApp, never happened. Kind of creepy feeling. We arranged a shuttle to take us to our second destination, the JW Marriott in Tamarindo. Our driver, again Andre, went to the wrong hotel! We pulled up at the Westin and he began to argue with us that it was the JW, then called someone and began laughing. He then explained, "sorry folks! Another 25 minutes!" It was insulting and very unprofessional! We prearranged a shuttle take us back to the Liberia Airport and that driver was amazing, he drove with purpose and got to the right place AND on time! We also hired a family photographer through Jose, to take pictures at the Beach Club with Pura Vida Photography and arranged to rent the golf cart to get to our 10am appointment on time. I emailed Jose to confirm but when my husband showed up to the office to pick up the golf cart, it was not there and nor was Jose. Someone else was at his desk that day and said no golf cart, just take the shuttle instead. It was SO frustrating, after confirming and taking the long hot walk to the office it still wasn't done correctly! Photos turned out amazing though, recommend Natalie. We spent a LOT of money, plus fees on tours and it was stressful to worry if we were showing up at the right place with little to no information, if there would be a shuttle there to take us back or if the shuttle would even take us to the correct place at all! Considering the resort was at low capacity and we were traveling post-covid we were expecting great service, but were very disappointed. Jose's emails were often days later, if at all and with no apology or offer for our trouble. …

  Loved that it was a small group, me and another couple who coincidentally were from the Toronto area as well. Harold catered to giving us a true experience of... read more the Costa Rican life and was very informative of the areas we visited.

  Carlos was a wonderful guide and our driver, Gener, was terrific as well. They take plenty of bathroom stops, as it's about a 1.5 hour drive to the rainforest.... read more Of note, the hike through the rainforest requires at least moderate physical exertion due to a fairly steep incline with uneven steps and plenty of tree roots that are a tripping hazard. Anyone with bad knees will have trouble on the trial. One couple in our group had to stop and return to the bottom of the trial after about 1/3 of the starting hike. The rainforest is wonderful, the hanging bridges are amazing and give you a great treetop view of the rainforest below. We saw the very cute sloths and visited a great butterfly habitat along with a nice lunch. It is a full day, roughly 7:30a.m. to around 6p.m. Overall, a great day!

  Eddie was our guide and he taught us so much about his country- that he really loves. The rainforest and hanging bridges were AMAZING!! We ate at a little cafe... read more with a butterfly habitat. It was magical. The sloths sanctuary was a bit disappointing because they were do far above in the forest. They tried to locate forest animals, but as you know, they avoid humans. Eddie was an awesome guide for your company and country